Giveaway Terms and Conditions

Zero Offset Melbourne Getaway Giveaway. Terms and conditions.

1. Promoter and promotion

1. The promoter is Zero Offset Pty Ltd trading as Zero Offset, ABN 28 642 274 897, of 484 Clayton Road, Clayton South VIC 3169 (Promoter, we, us).
2. The promotion is the Zero Offset Melbourne Getaway Giveaway (Promotion). By entering, you accept these terms and conditions (Terms).
3. The Promotion opens at 12:00am AEDT on Tuesday 17 November 2026 and closes at 11:59pm AEDT on 30 December 2026 (Promotion Period).
4. The Black Friday sale runs from 12:00am AEDT on Wednesday 18 November 2026 to 11:59pm AEDT on 1 December 2026, with early access for ZO Club members from 12:00am AEDT on Tuesday 17 November 2026. Sale pricing ends when the sale closes, but eligible purchases continue to earn entries until the Promotion Period closes.
5. All times are Melbourne time (AEDT).

2. Eligibility

1. Entry is open to Australian residents aged 18 or over.
2. Employees and contractors of the Promoter, their immediate families (spouse, partner, parent, child, sibling), and anyone involved in running the Promotion are not eligible.
3. Purchases made through a dealer or reseller are not eligible. Orders must be placed on the Zero Offset website (www.zerooffset.com.au).
4. Wholesale, trade and dealer accounts are not eligible. Purchases made on these accounts do not earn entries, and these accounts cannot win.
5. We may ask any entrant or winner for proof of identity, age, residence and purchase. If it is not provided within the time we request, the entry or prize may be forfeited.

3. How to enter

1. Free entry. No purchase is necessary. Eligible entrants can enter once for free during the Promotion Period by completing the entry form at www.zerooffset.com.au/pages/giveaway, or in person at a Zero Offset event, car meet or install day. A free entry earns one entry.
2. Each person may make only one free entry, regardless of entry method or email address used. Duplicate free entries will be removed.
3. A free entry requires the entrant's full name, email, phone number and state of residence, and confirmation that they are aged 18 or over and accept these Terms.
4. The entry form also asks what car the entrant drives and whether they have shopped with Zero Offset before, and invites an optional written answer of up to 500 words on why they want to go to the Melbourne race weekend. These answers are not judged and do not affect the chance of winning. The winner is drawn at random.
5. Bonus entries. Each whole dollar spent on orders placed on the Zero Offset website during the Promotion Period earns one bonus entry, in addition to any free entry. For example, a $1,249.90 purchase earns 1,249 bonus entries.
6. Spend is the GST-inclusive amount actually paid after discounts. It excludes shipping charges and includes installation labour.
7. Payment must be received during the Promotion Period. Buy-now-pay-later orders count when the order is placed.
8. Gift card and voucher purchases do not earn bonus entries when bought. Bonus entries are earned when a gift card or voucher is redeemed on a purchase during the Promotion Period.
9. Bonus entries are recorded automatically against the customer's order details. Customers can contact us to confirm their entry count.
10. There is no limit on the number of bonus entries per person.
11. There is no charge to enter. Product prices are not increased because of the Promotion.

4. Cancellations, refunds and returns

1. Orders placed during the Promotion, including sale items, are covered by our standard Returns & Exchanges policy at www.zerooffset.com.au/policies/refund-policy, including its restocking fees. This does not affect your rights under the Australian Consumer Law, including refunds or repairs for faulty items.
2. If an order is cancelled, refunded or charged back, in full or in part, the entries earned from the cancelled or refunded amount are removed.
3. Entries are calculated on final paid amounts when the Promotion Period closes.

5. The prize

There is one prize: a 4-day Melbourne getaway for the winner and one guest from Thursday 1 April to Sunday 4 April 2027, plus a mystery gift.

Prize item	Details	Retail value (AUD, incl. GST)
Return flights	Two return economy flights from the capital city airport nearest the winner's residence to Melbourne. Interstate winners only.	Up to $1,000
Accommodation	3 nights in one hotel room with two beds, room only, at a Melbourne hotel chosen by the Promoter	$1,500
Mystery gift	A Mystery prize will be awarded to the winner.	$1,500
Fuel voucher	A $500 BP fuel voucher, in place of flights, for winners living within 150 km of Melbourne Airport	$500

The total prize pool is valued at up to $4,000, based on the higher of the flights or the fuel voucher. Values are the genuine retail value at the time these Terms were written. Flight values may vary with departure city and fares at booking. The Promoter is not responsible for any change in value.

6. Travel conditions

1. Travel dates are fixed at 1 to 4 April 2027 and cannot be changed. If the winner or guest cannot travel on these dates, that part of the prize is forfeited and no compensation is given.
2. The Promoter books all flights and accommodation. The airline, flight times and hotel are at the Promoter's discretion. Flights are economy class with 7 kg carry-on baggage only.
3. The guest must be aged 18 or over, or travel with the winner as their parent or legal guardian. The winner and guest must travel together on the same itinerary.
4. The winner and guest must hold valid photo ID for air travel and hotel check-in. A credit card may be needed for a hotel security bond. The Promoter is not responsible for hotel incidentals. The winner is liable for any damage arising from their stay.
5. All other costs are the responsibility of the winner and guest. These include travel insurance, transfers, meals, drinks, checked baggage, seat selection, incidentals, spending money and travel to and from the departure airport.
6. If the winner or guest misses a flight, they must arrange and pay for any replacement travel themselves.
7. Travel insurance is strongly recommended.
8. The prize is not transferable, cannot be exchanged or sold, and cannot be redeemed for cash.

7. Draw, notification and unclaimed prize

1. The draw takes place at 12:00pm AEDT on Sunday 3 January 2027 at 484 Clayton Road, Clayton South VIC 3169. It is a computerised random draw, in which each entry has an equal chance, conducted by a Zero Offset staff member and witnessed by a second person. The draw will be recorded.
2. The first valid entry drawn wins. Reserve entries may be drawn in case the winner is ineligible or the prize is unclaimed.
3. The winner will be contacted by phone and email within 2 business days of the draw. Their first name, initial and state will be announced on Zero Offset's website and social media on 3 January 2027.
4. The winner must claim the prize by 5:00pm AEDT on 15 January 2027 and give the guest's full name and travel details by 5:00pm AEDT on 31 January 2027.
5. If the prize is not claimed by the claim date, a redraw will take place at 12:00pm AEDT on 1 February 2027 at the same location. The redraw winner will be notified the same way.
6. The Promoter's decision on the draw is final. No correspondence will be entered into.

8. General conditions

1. Not Sponsored. The travel dates coincide with the Formula 1 Australian Grand Prix 2027 weekend. This Promotion is not sponsored, endorsed or administered by, or associated with, the Australian Grand Prix Corporation, Formula 1 or any event organiser or sponsor.
2. Event changes. If any event in Melbourne on the travel dates is cancelled, postponed or changed, the prize goes ahead as described. No compensation is payable.
3. Substitution. If any prize item becomes unavailable, the Promoter may substitute an item of equal or greater value, subject to any permit conditions.
4. Circumstances beyond our control. If travel cannot go ahead because of circumstances beyond the Promoter's reasonable control (such as airline failure, natural disaster, pandemic restrictions or government direction), the Promoter may reschedule the travel or substitute a prize of equal value, subject to any permit conditions.
5. Fraud and misuse. The Promoter may disqualify entries or entrants it reasonably believes involve fraud, tampering, purchases made only to be refunded, or a breach of these Terms.
6. Changes to the Promotion. The Promoter may vary, suspend or end the Promotion if it is affected by circumstances beyond its reasonable control, subject to approval from the relevant permit authorities where required.
7. Liability. To the extent permitted by law, the Promoter is not liable for loss, damage or injury arising from the Promotion or the prize, including travel. Nothing in these Terms excludes rights that cannot be excluded under the Australian Consumer Law.
8. Tax. The winner is responsible for any tax consequences of receiving the prize. Entrants should seek independent advice if unsure.
9. Privacy. Entrants' personal information is collected to run the Promotion, contact the winner and, where required, give it to permit authorities. The entry form also asks what car the entrant drives, whether they have shopped with us before, and for an optional written answer; we use these answers to run the Promotion and to understand our customers better. It is handled under our Privacy Policy at www.zerooffset.com.au/policies/privacy-policy. Entering does not sign entrants up to marketing emails.
10. Publicity. The winner may be asked to take part in publicity, such as photos or videos of their getaway. This is optional, and their image will not be used without their consent.
11. Social media. This Promotion is not sponsored, endorsed or administered by, or associated with, Instagram, Facebook, TikTok or any other platform.
12. Governing law. These Terms are governed by the laws of Victoria, Australia.