Seen it cheaper?
Our Price Promise
At Zero Offset, we’re committed to offering competitive prices for all our products. If you find the same item elsewhere for less, we’ll do our best to match it, with the following conditions:
1. Same Item & Material
The item must be identical in style and material. This includes the type of material as well. For example, our plastic parts are manufactured from ABS, Polypropylene and Polyurethane. If a competitors material does not match, we can't price match.
2. Price Match Limit
We can match a competitor’s price by up to 10% off the retail price . The reason we limit this is because we are committed to assisting you in other areas where competitors might not. This includes extended customer care, warranties, product quality, better shipping, and other guarantees.
In addition, if the competitor has mistakenly listed the product below cost, we cannot match it.
3. Includes Shipping Costs
The total price comparison will include any applicable shipping or handling fees listed on the competitor website.
4. Australian Stock Only
The item must be in stock and available for purchase in Australia from an Australian-based retailer. We can not price match pre-order sales or other back order incentives.
5. Verification Required
Proof of the competitor’s advertised price (e.g. website link or quote) must be provided at the time of request. If verification is provided by way of quote, the quote must include the competitors letter head, ABN and date. A price match will not be possible if the quote exceeds 30 days from the date listed.
For any questions relating to our Price Match Promise, email us at support@zerooffset.com.au or call us on (03) 9077 6984.